This policy only applies to the products and services and extended functions provided by Reashell (Shanghai) New Energy Technology Co., Ltd. and its affiliates (hereinafter referred to as "we" or "Reashell Technology") (hereinafter referred to as "Reashell Technology") "Services"), including various products and services provided to you by our website, official accounts, video accounts, and new forms that emerge with the development of technology. If a product or service we provide has a separate privacy policy or a special agreement in the corresponding legal statement, the privacy policy of the product will take priority. Contents not covered by the privacy policy and user service agreement of the product or service will not be covered by the product or service privacy policy or the user service agreement. The content of this policy shall prevail. If the products or services of our affiliates use the products or services we provide but do not have an independent privacy policy, this privacy policy will also apply to those products or services.
Please read the Privacy Policy carefully (especially the bold text) and make sure you understand our rules for processing your personal information. If you have any questions while reading, you can consult us through the contact information in the Privacy Policy.
Introduction
Welcome to the website of Reashell (Shanghai) New Energy Technology Co., Ltd. ("this website")!
We attach great importance to the privacy and protection of personal information of our users. When you use our products and/or services, we may collect and use your relevant information. We would like to use the Privacy Policy ("This Privacy Policy") to explain to you how we collect, use, store, share and transfer this information when you use our products and/or services, as well as the access we provide you, How to update, delete and protect this information.
This privacy policy will help you understand the following:
1. What types of information do we collect about you
2. How we use your information
3. How we share your information
4. Delegate processing
5. How we protect your information
6. How long do we keep your information
7. Protection of personal information of minors
8. Notices and revisions
9. Third-party links
10.Contact us
Table of Contents
1. What types of information do we collect about you
2. How we use your information
3. How we share your information
4. Delegate processing
5. How we protect your information
6. How long do we keep your information
7. Protection of personal information of minors
8. Notices and revisions
9. Third-party links
10.Contact us
1. What types of information do we collect about you
When you use this website, we may collect the following categories of information from you:
Information you provide to us.
We may collect personal information that you provide to us. When you send us information through the "Contact Us" page on this website, you need to provide your personal identity and contact information, such as your name, email address, phone number, country and city, etc.; you may also Provide us with your employment information, such as your employer and job title. We may also obtain information about you from your communications with us, such as in your comments, questions, feedback and other content you provide in the course of using the features of this website.
Information we collect from you.
During your use of this website, we may automatically collect some information from you. This information may include:
. Technical and equipment information. We may collect certain technical information about you and your device. This information may include, but is not limited to, your IP address, system time zone, system language and other system or network identifying information.
. Operational and behavioral information. We automatically collect information generated when you visit this website and record your usage activities on this website, including how long you stay on this website, which parts of this website you visit and what information you access.
. Cookies and similar technologies. This website may use "Cookies" and other tracking technologies to store information provided by users of this website. Cookies are pieces of information sent to a user's browser by a web server. Cookies may include information such as user preferences, time spent on the site and pages visited. We use this information to identify you and to customize and improve your experience on this website. You can manage the cookie settings on your device through the built-in functions of most browsers. For example, you can set your browser to notify you when you receive a cookie, or you can choose to block cookies with your browser, but please note that not accepting cookies may limit your ability to use certain features of the Site. In addition, please note that this website is currently unable to respond to your "do not track" instructions.
Information we collect about you from third parties.
We may obtain personal information about your use and access to this website from third-party platforms and our service providers, such as the country/region of your system, the make and model of your device, the records you are browsing, and your browsing history , including other services, search history, and click history you access to access our website.
2. How we use your information
We may use your information in the following ways:
Based on our legitimate interests in providing this website, we may use your information for the following purposes:
. Review your comments or questions and provide you with appropriate services;
. Enforce our terms and policies;
. Process and respond to your requests, inquiries, applications, complaints and feedback;
. Provide support and respond to your requests, feedback and inquiries;
. Monitor, operate, maintain and manage this website;
. Handle and resolve technical problems and failures on this website;
. To ensure that this website operates effectively and efficiently;
. Detect, prevent, or otherwise address security, fraud, or technical issues;
. Improve and enhance the functionality and performance of this website and related services;
. Properly manage and operate our relationship with you;
. To manage our business; and to protect, enforce or defend our rights and interests (including our rights and interests in relation to breaches of our terms and conditions);
. Used based on academic research;
. Used based on social public interests and public health emergencies that comply with laws and regulations.
We may use your information for the purposes of complying with our legal obligations and responsibilities. When we obtain your consent or as permitted by laws and regulations, we may also process your information for other purposes disclosed to you.
3. How we share your information
We may share your information with the following third parties:
Service provider. We may share your information with third parties that provide services to us to operate and maintain this website, such as website hosting providers, development service providers, and cloud service providers.
Our Affiliates. In order to provide this website, we may share your information with any member, subsidiary or affiliate of our company for purposes including preventing illegal use and supporting users.
Law enforcement agencies and authorities. We may provide information in response to a court judgment, subpoena, legal proceeding, regulatory request, or where otherwise permitted or required by law, including when we reasonably believe it is necessary or appropriate to investigate illegal activities, suspected fraud or personal injury to any person. Share your information with authorities, courts, third parties and other agencies to investigate, prevent or take action against potential threats to personal safety.
Sale or merger. We may disclose your information to any third party that meets the following circumstances:
. A third party that acquires or intends to acquire all or a portion of our assets or shares;
. Third parties acquired in whole or in part by us.
. Third parties merged with us; or
. Third parties that succeed all or part of our business,
In each of the above circumstances, the third party has a legal obligation not to disclose and use your information without our authorization.
Please note that the information you voluntarily share or even share publicly when using our services may involve your or others' personal information or even sensitive personal information. Please consider and decide carefully when sharing.
4. Delegate processing
We may entrust authorized partners to process your personal information in order to provide you with corresponding products or services. However, we will only share your personal information for legal, legitimate, necessary, specific, and clear purposes, and we will only share the personal information necessary to provide products or services. If our partners use your personal information for purposes not commissioned by us, they will obtain your separate consent.
Our partners include the following types:
Suppliers of technical services. We may provide your personal information to third parties that support our functionality, including suppliers who provide us with infrastructure technology services, data analysis services, and data processing services.
Advertising and analysis service partners. We will abide by laws, regulations and industry-wide security technologies and entrust these partners to process information related to advertising delivery, coverage and effectiveness.
If we entrust our partners to process personal information, we will sign a data protection agreement with them and require them to process personal information in accordance with the agreement, this Privacy Policy, and relevant laws and regulations.
5. How we protect your information
We have implemented security measures in accordance with this privacy policy and have physical, electronic and managerial processes in place to protect and secure your information that we process. However, no data transmission over the Internet is absolutely secure, and we cannot ensure the absolute security of your information. All transmission of your information to us is done at your own risk.
6. How long do we keep your information
During your use of the services of this website, your personal information will be retained within the period required to achieve the purposes stated in this policy, and will also be determined in conjunction with the mandatory retention requirements of the law, such as the "E-Commerce of the People's Republic of China" The Law requires that product and service information and transaction information be kept for no less than three years from the date of completion of the transaction. After the retention period has expired, we will delete your personal information or anonymize it in accordance with the requirements of applicable laws.
We may also retain your information when we have other legitimate purposes; for example, when we are bound by laws and regulations, mandatory requirements of administrative and judicial departments, contracts or similar obligations and need to retain personal information, we respect And attaches great importance to the rights related to your personal information, including:
Data access rights. You have the right to ask us for confirmation as to whether we are processing your personal information and to request a copy of your personal information.
Right of correction. If any personal information we have collected about you is incomplete or inaccurate, you can ask us to correct or update the information.
Right of deletion. In certain circumstances, you can ask us to delete all or part of your personal information.
Withdraw consent. If our processing of your personal information is based on your consent, you have the right to withdraw your consent at any time. However, if your consent is withdrawn, you may not be able to use some features of the Site and our services.
You may contact us in accordance with Section 10 (Contact Us) of this Privacy Policy to exercise any of your rights. To protect your privacy, we may ask you to provide additional information to prove your identity before we process your request.
7. Protection of personal information of minors
We attach great importance to the protection of minors’ personal information. If you are a minor under the age of 18, you should obtain the consent of your guardian before using our products and/or services. We protect the personal information of minors in accordance with relevant national laws and regulations.
We will not actively collect personal information directly from minors. For cases where we collect personal information from minors with the consent of their guardians, we will only use, share, transfer or disclose this information as permitted by law, with the consent of the guardian or as necessary to protect the minors.
8. Notices and revisions
We reserve the right to revise this Privacy Policy from time to time in our sole discretion. We will notify you of any material changes to this Privacy Policy by posting a notice on this Site, and such changes will only apply to information collected after the revised Privacy Policy becomes effective. Any revisions to this Privacy Policy will be effective immediately upon posting. We encourage you to review this Privacy Policy periodically to stay informed of changes to this Privacy Policy and how we protect your personal information.
9. Third-party links
This Privacy Policy does not apply to any other website or platform unless the context indicates otherwise. Please note that the Site may contain links to other websites, platforms, or products whose privacy policies and practices differ from ours. These links are only to provide you with convenience and more information, and do not mean that we have an affiliation or sponsorship relationship with the third-party website, nor do they mean that we endorse the information on the third-party website. If you provide your information to any of these third parties or interact with these third-party websites, we are not responsible for the collection and processing of your information by them.
10.Contact us
If you have any questions about this privacy policy, please contact us through our official website contact information.
Generally, we will respond within 15 days. If you are not satisfied with our response, especially if our personal information processing behavior harms your legitimate rights and interests, you can also complain or report to the network information, telecommunications, public security and industrial and commercial regulatory authorities.
Attachment: Examples of personal information and sensitive personal information (personal information not collected by our website, public account, and video account, only for example)
Personal information: is various information related to identified or identifiable natural persons recorded electronically or by other means, excluding anonymized information.
Sensitive personal information: personal information that, once leaked or illegally used, could easily cause the dignity of a natural person to be infringed or the personal and property safety to be endangered, including biometrics, religious beliefs, specific identities, medical health, financial accounts, and whereabouts Trajectory and other information, as well as personal information of minors under the age of fourteen.
Device information: including device identification code (IMEI, IDFA, AndroidID, MAC, OAID, IMSI and other device-related information), application information (application crash information, notification switch status, application installation list and other application-related information), Device parameters and system information (device type, device model, operating system and hardware-related information), device network environment information (IP address, WiFi information, base station information and other network-related information).
